What We Collect and Why We Hold It
When you create an account, we collect the details you submit — your name, contact information, and the payment method you choose, whether that's bKash, Nagad, or Rocket. We record transaction activity tied to your wallet so we can process deposits and withdrawals accurately and handle
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any disputes that come up. Device identifiers and session data help us detect unusual login patterns and keep your account secure. We also collect gameplay activity — the sessions you start, the tables you join, the rounds you play — because that record is what lets
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us resolve any account query you raise with our support team. We do not sell this data to third parties or share it outside the operational partners who help run the platform. Retention periods follow applicable legal requirements in the regions where we operate. If you
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close your account, we keep a limited record for the period required by those obligations, then delete it. Your data is stored on servers with encryption in transit and at rest. Any request to know what we hold about you, or to have it corrected, starts
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with a message to our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.